At Precision Orthopaedics Ltd., our goal is to offer the highest quality orthopaedic care, in order to get you back to the activities you love. Our patients are our best referrals and we love hearing how you are doing!
Testimonial Release Consent You hereby irrevocably authorize Precision Orthopaedics Ltd., to copy, exhibit, publish or distribute your testimonial for the purpose of publicizing Precision Orthopaedics services or for any other lawful purpose. Your testimonial may be used in printed publications, on websites or any other distribution media.
Complaint Policy We want to ensure clear and open lines of communication between us and our patients. We understand that sometimes that includes taking on negative feedback. This page outlines the specific process we undertake to receive, review and seek to resolve your complaints.
We will acknowledge receipt of your complaint.
There are several ways for you to get in touch with us. If you call or submit a complaint online, you will receive immediate acknowledgment.
We will look into your concerns and, where possible, we will resolve your complaint at first contact. If we are unable to resolve your concerns in the first instance and depending on the complexity, your complaint will be escalated internally for further review. We will keep you updated with progress until we communicate a proposed resolution to your complaint.
